The Wilderness Resort is currently looking for a customer service and team driven individual to join our fast paced team as a PM Food & Beverage Manager! The Food & Beverage manager will assist in overseeing a designated food & beverage area, dealing with guest issues as they arise in a professional manner as well as supervising and assisting with training of all assigned staff.
Monitor effective staffing of employees maintaining the highest level of guest service while utilizing minimum use of labor hours.
Perform duties of food and beverage employees as required.
Conducting product and supplies inventory at a minimum of once per month in accordance with resort policy. Provide bookkeeping, the Managing Director and Director of Operations with a copy of the inventory.
Maintain a sanitary work environment. All furniture, fixtures and equipment in the bar(s) and food prep areas must be cleaned daily and more frequently if needed. Regularly police the food and bar areas in an effort to remove miscellaneous trash and clutter.
Make certain all garbage from food and bar service areas (including lounge areas overlooking the indoor and outdoor pools) are placed as frequently as necessary in removal areas.
Train food and bar staff to make certain room charges and tips are being rung-up correctly and signed by the guest. Enforces tip reporting requirements as determined by accounting.
Must be able to work nights, weekends and holidays
Prior management experience preferred but not required