PM F&B Supervisor

Wilderness Resort | Wisconsin Dells, WI

Posted Date 6/09/2022

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking a hardworking, dependable, enthusiastic, customer service driven individuals to join our fast paced team! Employees have access to great benefits, amenity usage, and so much more!

The PM Food & Beverage Supervisor is responsible for ensuring staff is in compliance with company procedures and providing the highest quality service and products with maximum operating results.

This is a full time position with night and weekend availability.

Essential duties and tasks of the position include but are not limited;

  • Supervision of staff to include; training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide exceptional internal and external guest satisfaction.
  • Greeting and informing guests and team members of specials and new items in the restaurants.
  • Ensuring that the restaurants/food outlets adhere to Wilderness Resort standards, cleanliness, conditional, and service standards at all times.
  • Addressing opportunities or concerns of a guest and resolving them in a timely manner.
  • Work closely with and report all issues/feedback to the Sr. Food & Beverage Manager.
  • Oversee nightly shifts. Complete mastery of all duties including bartender, server, busser, hostess, and dishwasher.
  • Assist with overseeing the rest of the Food and Beverage Department as the F&B Supervisor on Duty.
  • Product ordering and inventory tracking for the assigned Full Service Restaurant/s.


*Wilderness Resort is an Equal Opportunity Employer


Full-Time | Year-Round Positions

Business Type


Job Positions

Front of House (Server/Bartender/Host(ess))

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