Job Summary
We are seeking a friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience. If you have a passion for hospitality and enjoy working as a team, we would love to hear from you.
Responsibilities
Greet and welcome guests with a warm and friendly demeanor
Check-in and check-out guests efficiently and accurately
Provide information about hotel facilities, services, and local attractions
Handle guest inquiries, requests, and complaints promptly and courteously
Assist with reservations and room assignments
Maintain accurate guest records and ensure confidentiality
Process payments and maintain cash handling procedures
Ability to work flexible hours including evenings, weekends, and holidays
Attention to detail and ability to multitask in a fast-paced environment Join our team of dedicated professionals committed to providing exceptional service to our guests. Apply today for the Front Desk Agent position!