Housekeeping Supervisor

Wilderness Resort | Wisconsin Dells, WI

Posted Date 11/19/2023

Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family owned resort that takes pride in ensuring guest satisfaction as well as treating our employees like family. We strive for excellence within our resort and hope to create a long lasting positive influence on the employees that join on our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast paced team! Employees have access to great benefits, amenity usage, and so much more!

The Housekeeping Supervisor is responsible for directing the room attendants and room inspectors working in assigned areas in the cleaning of hotel rooms.

This is a full time position with day, night, and weekend availability. 

Essential duties and responsibilities include but are not limited to:

Ability to perform all tasks of the Room Attendants – Inside and the Room Inspectors - Inside. 

Oversees the activities and actions of assigned personnel.

Spot inspects clean and vacant rooms for cleanliness, supplies, maintenance problems, and temperature. 

Completes and communicates maintenance work orders to the Housekeeping Manager.

Inspects assigned stayover rooms for cleanliness, supplies, and precautionary damage concerns. 

Assist Housekeeping Manager with creating, assigning, distributing housekeeping boards. 

Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day’s activities. 

Ensures combustible substances are removed from storage areas.

Keeps hallways, vending areas, and stairways clean and free of obstructions.

General supervision of staff and discusses personnel issues with the Housekeeping Manager.

Ensures staff members report in and cleared before departing resort.

Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.

Follows procedures concerning protection against blood borne pathogens.

Practices safety procedures, including bending, lifting, and safe use of equipment.

Reports hazardous conditions in work area or equipment to management.

Ensures turn over of all vacant and clean rooms, verifies stayovers reports early check outs.

Upon discovering any damage to property, immediately fill out a maintenance request form and/or missing inventory form and submit it to the Manager.

Wilderness Resort is an Equal Opportunity Employer


Full-Time | Year-Round Positions | Part-Time

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