Front Desk Agent - 3rd shift

Kalahari Resort | Wisconsin Dells, WI

Posted Date 7/14/2020
Description

Starting pay $12/hr!

Please apply directly on our website at kalaharicareers.com

Front Desk Agents are responsible for providing attentive, courteous, and efficient service to all guests; during check-in throughout their stay, and at checkout, while maximizing room revenue and occupancy.

ESSENTIAL DUTIES & FUNCTIONS:
Approach all encounters with guests and associates in a friendly, service-oriented manner.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, nametag, Promise button, when working.
Associates are at all times attentive, friendly, helpful and courteous to all guests. Managers and fellow associates.
Obtain all necessary information when taking room, cabana, and bungalow reservations and follow the rate-quoting scenario.
Fully comprehend and operate all relevant aspects of the Front Desk computer system, copiers, fax machines and other office equipment.
Be aware of all rates, packages, and promotions at the resort.
Be familiar with all in-house groups and activities.

Salary12.00 Hour

Type

Full-Time | Year-Round Positions | Part-Time

Business Type

Accommodation | Attraction

Job Positions

Front Desk/Reservations

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